Words are as simple and complex as human beings. Like humans, words change. Sometimes into unrecognizable forms. That makes words endlessly fascinating. And fun to play with. At least for me. That is one of the reasons I love word prompt site, Creative Copy Challenge. No, they are not an affiliate. I simply like them. However, some […]

I write (or rant) a lot about customer service. Perhaps that’s due in part to my corporate life. I led project teams that evaluated customer service. I was also a road warrior. As a road warrior, customer service is in your face. The simplest act determines if it’s a friendly pat or a head slap. […]

For all that is annoying about Facebook, I do love the connection with family and friends. I love the feel-good videos and the laugh-out-loud shares. Today I saw a share from my cousin, Jay. It had a picture of a blue rose. It read: This rose is for my Dad in Heaven. Share and keep this rose traveling for […]